Overview

With Netfirms, you have access to a very good control panel. The control panel is fairly easy to navigate and is divided into these basic categories: account management, billing management, domain forwarding (creating new domains that will point to your site) email management and site management (to view site statistics).

Now new XL6 Control Panel really is an improvement over their previous offering and is now one of the best control panels we have ever used. It is fast, looks really polished and is loaded with all sorts of cool features.

For example the “Site Tools" tab contains “one-click" installers for the popular Word Press blogging tool, the Wall Street Journal recommend Commerce Pro shopping cart, a file manager, photo gallery, password protection and about 15 other applications.

Netfirms provides very reliable web hosting services, their uptime is nearly perfect due to the fact that they maintain a pull of servers, if one server goes down, the others will pick up where it left off. They use fast technology for their connections. They also have centralized system checks. They check the infrastructure and fix problems as they arise.

Industry-leading Response Times for Email and Phone Inquiries:

• Unprecedented response times
• Typically 70-80% of enquiries are responded to
  within 1-4 hours and 90% within 8 hours
• Unlike other companies, you won't wait long to get
  a hold of a Technical Support Specialist - you'll typically
  speak to a live person within 30 seconds
• Over 95% of all initial enquiries are resolved
  during the first contact with us

High-efficiency Ticketing System

Your questions and issues are taken very seriously, and are tracked by Technical Support Specialists using an efficient ticketing system.

Massive 500 FAQ Knowledgebase

You'll actually enjoy using our online Knowledgebase where you can quickly and easily search over 500 FAQ documents, movie videos, and tutorials.

Their entire network is built on a multi-server, clustered hosting platform which distributes the task of serving your website over hundreds of servers.

This translates into super fast access time, instant site availability, and near 100% uptime.

The same clustered hosting technology powers many Fortune 500 websites, and we don't treat your website any differently.  

"With well over 1,000,000 Websites, our hosting solution has proven it is both popular and reliable. Our success is built on trust. Each person hosting a site with Netfirms has 24/7 access via phone or e-mail to our friendly, highly trained staff. Every Website is put on our clustered server platform to ensure speed, security and dependability. And with premium, feature-rich hosting plans as low as $4.95/mo, customers know they are getting the best deal on the net."

Netfirms web hosting has set industry benchmarks by offering some of the best web hosting products to its customers.

There are advanced features like multiple domain names, high storage, bandwidth and data transfer rates and capacity, fully integrated web based file manager that allows instant remote website editing.

This makes NetFirms the most reliable web host in the industry of web hosting.

Netfirms has positioned itself as a web hosting company for small business, and they really do deliver. Over the course of a year everything has gotten easier, better and faster.

While most other software companies charge extra fees associated with customization requests, Netfirms' expert support will help you configure third party scripts and customize your Commerce Pro shopping carts for free.

Company Full Name NetFirms

WebSite www.netfirms.com

Site in business since: -

Phone no: 1-866-317-4678 (toll-free)